Where local law shapes account access
Our Legal position starts with your location and your account details. Access is available where local law permits, and you remain responsible for checking whether this type of service is permitted where you are. We may ask for clear phone verification before account access and may
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compare account details with the wallet or bank route used for a transaction. DANA, OVO, GoPay, QRIS, virtual account and bank transfer are payment context only; their availability does not change the legal conditions for using your account. We can pause a request when ownership, identity
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or transaction details do not match. If a rule changes, we publish the revised wording in the relevant account area and apply it from the stated effective date. Keep your contact details current so we can send a material Legal notice to the right account address.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.